Automotive Technician – All Levels
We are seeking skilled and dependable Automotive Technicians at all levels to join our service team. From entry-level apprentices to experienced master technicians, this position offers the opportunity to grow your career in a fast-paced and well-equipped environment.
Job Responsibilities
Perform work as outlined on repair orders with efficiency and accuracy
Diagnose vehicle problems and recommend appropriate repairs
Conduct routine maintenance services, including oil changes, tire rotations, and fluid checks
Perform complex mechanical repairs and diagnostic procedures (based on experience level)
Inspect vehicles and report findings to the service advisor
Maintain a clean and safe work area
Keep up to date with factory technical bulletins and training
Ensure all work complies with manufacturer standards and dealership policies
Strong diagnostic and repair skills (for mid- to senior-level techs)
Ability to use diagnostic equipment and hand tools
Excellent attention to detail and time management
Must have a valid driver’s license and be insurable
ASE or manufacturer certifications are an asset (required for higher-level positions)
Education and/or Experience
High School Diploma or GED required
Technical training or automotive certification preferred
0–2 years of experience for entry-level positions
3+ years of experience for mid-level and senior technician roles
Physical Demands
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Sales Representative – Automotive Dealership
We are currently seeking a motivated and enthusiastic Sales Representative to join our dynamic team. This role is ideal for individuals who are passionate about delivering exceptional customer service and achieving performance goals. Whether you are an experienced sales professional or looking to start your career in automotive sales, we offer a supportive environment where you can succeed and grow.
Job Responsibilities
Assist customers in selecting a vehicle by understanding their needs and interests
Demonstrate vehicle features and benefits in a clear and compelling manner
Guide customers through the sales process from initial contact to final delivery
Follow up with prospective customers and maintain ongoing relationships with past clients
Maintain current knowledge of inventory, features, and financing options
Collaborate with other departments to ensure a seamless customer experience
Achieve individual and team sales goals as outlined by management
Participate in ongoing training and development sessions
Requirements
Excellent communication and interpersonal skills
Professional appearance and demeanor
Strong customer service orientation
Self-motivated with a willingness to learn
Ability to work in a fast-paced, goal-driven environment
Must possess a valid driver’s license and be insurable
Education and/or Experience
High School Diploma or GED required
Prior sales or customer service experience is an asset but not required – we provide training for the right candidate
Receptionist - South West Auto
As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Education and/or Experience
High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Service Manager – Automotive
Are you looking to grow? A problem solver? Ready to take your career to a new level? Then you may be a perfect fit for our growing dealership family. We need a service manager who knows how to keep employees — and customers — happy. As our new service manager, you will direct activities related to the service and repair of client vehicles, coordinate the acquisition of automotive equipment, and keep our operations and maintenance facilities in top working order.
Located in Northwest PA
Competitive Pay
401k
Medical
Dental
Advancement Opportunities
Job Responsibilities
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with General Manager to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from general manager and owner
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Apply Today!
Sales Consultant - Carson Chrysler Jeep Dodge
Turn your passion for sales into profit! If you have what it takes to excel in a fast-paced, high-volume sales environment, then our dealership has a place for you. We are seeking highly motivated, results-driven sales pros for new and used vehicles. In this position, you will walk with clients through the entire sales process, from inquiry to ownership. Along the way, your stellar attitude and customer service skills will not only help close the sale, but secure customers for life.
Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Competitive Compensation
Apply Today!
F&I Manager – Automotive
Don’t miss this amazing opportunity for F&I professionals. With sales volume on the rise, our growing dealership family needs an F&I Manager. And we only hire the best. We need someone who can sell well and sell ethically—a master of finance and insurance knowledge. A true professional who can communicate product features and benefits in a way that not only gets customers to understand, but gets them to buy.
Job Responsibilities
Contract new business, sell and close deals
Generate finance income on all sold customers
Check/verify paperwork involved with cash, finance or loan transactions
Contract or collect all money at closing
Seek bank approval on financed and leased deals
Maintain a working knowledge of leases, “balloons,” etc.
Promote Credit Life/Accident & Health sales
Assist in acquiring approval from lenders
Understand all programs and rate options offered by our lenders
Solicit extended warranty sales (aftermarket)
Handle all cancellations for extended warranties and credit life
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
General Sales Manager – Automotive Dealership
Our dealership has an outstanding opportunity for a results-focused, highly driven and experienced General Sales Manager who would be responsible for the dealerships sales objectives, goals, and overall customer satisfaction at the dealership.
To accomplish this task, the manager must effectively manage the sales personnel; have a strong knowledge of the local market and a understanding of the sales departments financial data.
Competitive Compensation and Benefits!
Responsibilities
Qualified candidate must have a minimum of 5 years of experience in dealer management.
Passionate about customer retention and CSI in Sales
Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.
Work with each salesperson & manager to work on specific goals and objectives that are set and established.
Create a positive sales culture for the team & create a “team” atmosphere focusing on employee retention.
Conduct Sales meetings.
Maintain a balanced inventory in new and used sales.
Work with the marketing department to create the best overall strategy that can help the dealership meets it goals in sales.
Play an active role in the community.
Requirements
Responsible, ethical and committed
Professional
Previous sales success
Drug screen, background check and clean driving record
Performance driven with a need to succeed
Apply Today!
Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.
Job Duties:
Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments)
Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
Paying close attention to daily operations, recommending and creating improved courses of action where necessary
Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
Providing dealership management with reports on the financial condition of the dealership
Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
Work with sales and finance management to develop dealership sales goals and business plans
Maintaining an enthusiastic attitude to build positive employee attitudes and morale
Creating cost-effective advertising programs and merchandising strategies for the dealership
Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints
Skills/Qualifications
Two or more years of dealership sales
5 or more years in a supervisory position
Experience in other dealership departments is a plus
Ability to manage a large, diverse staff
Know the federal, state, and local regulations affecting their operations and comply with them, including hazardous waste disposal and OSHA Right-to-Know regulations. Also they must provide the necessary training on regulations and ethical practices
Effective analytical and communication skills.
Effective people skills
Good reading, computer, and mathematics skills
Leadership quality
Ability to learn new technology and repair and service procedures and specifications.
Should be able to operate electronic diagnostic equipment.
Job Requirements
Must hold a high school diploma or equivalent is required
College degree in business administration is preferred
2 years management experience
5-7 years of technical experience preferred
Superior customer interaction skills
Excellent negotiation abilities
Assertive personality and strong drive for success
Must be able to work evenings and weekends
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license6
We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Service Manager – Automotive
Are you a people pleaser? A problem solver? Ready to take your career to a new level? Then you may be a perfect fit for our growing dealership family. We need a service manager who knows how to keep employees — and customers — happy. As our new service manager, you will direct activities related to the service and repair of client vehicles, coordinate the acquisition of automotive equipment, and keep our operations and maintenance facilities in top working order.
Job Responsibilities
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with service director to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Accounts Receivable/Payable Clerk
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!
Job Responsibilities
Prepare work to be accomplished by gathering and sorting documents and related information.
Pay invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
Obtain revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
Collect revenue by reminding delinquent accounts; notifying customers of insufficient payments.
Prepare financial reports by collecting, analyzing, and summarizing account information and trends.
Maintain accounting ledgers by posting account transactions.
Verifies accounts by reconciling statements and transactions.
Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
Maintains financial security by following internal accounting controls.
Secure financial information by completing data base backups.
Maintain financial historical records by filing accounting documents.
Contribute to team effort by accomplishing related results as needed.
Education and/or Experience
Bachelor Degree desired however, optional with and 1-5 of general accounting and/or industry experience is preferred. Proficiency with Microsoft Excel, Microsoft Word and Microsoft Outlook is required. Administrative Writing Skills, Organization, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Employee discount on vehicles
Sales Consultant - Rockwall County VW
Turn your passion for sales into profit! If you have what it takes to excel in a fast-paced, high-volume sales environment, then our dealership has a place for you. We are seeking highly motivated, results-driven sales pros for new and used vehicles. In this position, you will walk with clients through the entire sales process, from inquiry to ownership. Along the way, your stellar attitude and customer service skills will not only help close the sale, but secure customers for life.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Quick Lube Tech – Toyota of Longview
Why wait to make a career out of doing what you love? Some of our best master technicians started as quick lube techs. So if working on cars gets your gears moving, contact us today. As a quick lube tech, you’ll start by being responsible for inspecting and lubricating vehicles quickly and thoroughly. And with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open. And so are your options.
Job Responsibilities
Perform multipoint inspections
Communicate additional service/repair needs to service advisors
Service universal joints, grease fittings, and steering knuckles using hand- or compressed-air powered grease guns
Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentiasl, rear axle housings and shackles
Check tire pressure
Lubricate moving parts with specified lubricants
Drain oil from crankcase and refill with required amount of oil
Add water to radiator and battery
Replace oil and air filters
Inspect all vehicles for additional repairs
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow dealership safety procedures to avoid exposure to fumes, dirt and harsh chemicals
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Qualifications
Must meet dealership’s requirements for employment
Ability to read/comprehend written instructions and information
Familiarity with all aspects of automotive repair/maintenance
Must have a valid driver license and be able to operate manual transmissions
Prior experience as a technician’s helper or apprentice preferred
Effective communication and interpersonal skills
Physical Requirements/Working Conditions
Occasional exposure to inclement weather
Ability to operate an automobile
Prolonged periods of standing, stooping and bending
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects
Requires a significant amount of walking and/or standing. May also require working in the seated position for long periods while operating controls with arms and legs. This position may also require working at a production pace while pushing and/or pulling materials from place to place.
Controller - Austin Texas Area Automotive Dealer
The Controller provides sales and expense analyses for all departments. Fairly represents the financial condition of the dealership, develops controls necessary for the proper conduct of the business, and maintains accurate records. This position interacts daily with Accounting Associates, Sales Associates, Service Managers, support staff and customers, just to name a few.
Responsibilities
The Controller is a key position that reports to the General Manager and the Dealer Principal. The Controller supports the entire accounting function and financial reporting for our dealership. This position will work closely with management and other departments to help ensure harmonious and productive operations, which will help maximize the success of the dealership. Successful Candidates must be able to maintain excellent business relations with customers, both internally and externally. Candidates will also be expected to help develop and motivate accounting associates to ensure that performance metrics are being met or exceeded.
Other essential responsibilities:
Prepare complete financial statements and submit to the manufacture and management in accordance with established timeframes
Interpret and analyze financial statements
Keep the General Manager informed on the trends and cash needs of the business
Develop and maintain an effective cash management system
Manage the day to day accounting operations of the store to ensure that all transactions are recorded in compliance with dealership accounting processes and policies
Close the books accurately each month
Prepare and submit required statements and reports
Manage and safeguard the stores assets and ensure that internal controls are in place
Assist department managers in reading and interpreting their financial reports and in creating action plans needed to improve their operation
Respond to request for information and assistance in a timely manner
Work with General Manager to improve revenue or reduce expense in order to meet or exceed budget and grow the business
Work with staff to ensure that corporate initiatives are attained
Requirements
High School diploma or equivalent
Three years of experience in a dealership position (preferred)
Working knowledge of dealership financial statements
Ability to explain technical financial information in an understandable manner
Excellent communication skills
Apply Today!
Diesel Technician – Automotive
Skilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Here, you’ll work alongside some of the best in the business. You’ll also be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work. We run an honest shop and need honest, hard-working techs. Only those who value integrity and ethics need apply.
$3,000 Signing Bonus
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work procedures in cooperation with shop foreman
Provide labor time estimates to service advisor
Monitor repair time and update service advisor regularly
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License and State Inspection License.
General Sales Manager – Automotive
Our company has an outstanding opportunity for a results-focused, highly driven and experienced General Sales Manager who would be responsible for the dealerships sales objectives, goals, and overall customer satisfaction at the dealership. To accomplish this task, the manager must effectively manage the sales personnel; have a strong knowledge of the local market and a understanding of the sales departments financial data.
Responsibilities
Qualified candidate must have a minimum of 5 years of experience in dealer management.
Passionate about customer retention and CSI in Sales
Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.
Work with each salesperson & manager to work on specific goals and objectives that are set and established.
Create a positive sales culture for the team & create a “team” atmosphere focusing on employee retention.
Conduct Sales meetings.
Maintain a balanced inventory in new and used sales.
Work with the marketing department to create the best overall strategy that can help the dealership meets it goals in sales.
Play an active role in the community.
Requirements
Responsible, ethical and committed
Professional
Previous sales success
Drug screen, background check and clean driving record
Performance driven with a need to succeed
Apply Today!
F&I Manager – Automotive
Don’t miss this amazing opportunity for F&I professionals. With sales volume on the rise, our growing dealership needs an F&I Manager. And we only hire the best. We need someone who can sell well and sell ethically—a master of finance and insurance knowledge. A true professional who can communicate product features and benefits in a way that not only gets customers to understand, but gets them to buy.
Responsibilities
Contract new business, sell and close deals
Generate finance income on all sold customers
Check/verify paperwork involved with cash, finance or loan transactions
Contract or collect all money at closing
Seek bank approval on financed and leased deals
Maintain a working knowledge of leases, “balloons,” etc.
Assist in acquiring approval from lenders
Understand all programs and rate options offered by our lenders
Solicit extended warranty sales (aftermarket)
Handle all cancellations for extended warranties
Apply Today!
F&I Manager – Automotive
Don’t miss this amazing opportunity for F&I professionals. With sales volume on the rise, our growing dealership needs an F&I Manager. And we only hire the best. We need someone who can sell well and sell ethically—a master of finance and insurance knowledge. A true professional who can communicate product features and benefits in a way that not only gets customers to understand, but gets them to buy.
Job Responsibilities
Contract new business, sell and close deals
Generate finance income on all sold customers
Check/verify paperwork involved with cash, finance or loan transactions
Contract or collect all money at closing
Seek bank approval on financed and leased deals
Maintain a working knowledge of leases, “balloons,” etc.
Promote Credit Life/Accident & Health sales
Assist in acquiring approval from lenders
Understand all programs and rate options offered by our lenders
Solicit extended warranty sales (aftermarket)
Handle all cancellations for extended warranties and credit life
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Senior Accounting Manager – Houston, TX
Our company is seeking an experienced and detail-oriented Senior Accounting Manager to join our leadership team. This position will oversee the accounting functions for a large, family-owned business with over 500 employees, ensuring financial integrity, compliance, and operational excellence across all departments.
Job Responsibilities
Manage day-to-day accounting operations, including general ledger maintenance, journal entries, and reconciliations.
Prepare and review journal vouchers (JVs), financial reports, and monthly account reconciliations.
Support internal and external audits by providing necessary documentation and analysis.
Assist with treasury management activities, including cash flow forecasting and bank relationship management.
Oversee tax compliance processes and coordinate with external tax advisors to ensure timely and accurate filings.
Administration of insurance programs and employee benefits for all companies.
Ensure adherence to accounting policies, procedures, and internal controls.
Provide financial insights and guidance to executive management to support strategic decisions.
Lead, mentor, and develop accounting staff, fostering a culture of accountability and continuous improvement.
Requirements
Bachelor’s degree in accounting, Finance, or related field.
Minimum of 7 years of progressive accounting experience, with at least 3 years in a leadership or supervisory role.
Proficiency in QuickBooks and strong knowledge of GAAP principles.
Excellent analytical, organizational, and problem-solving abilities.
Strong communication, leadership, and interpersonal skills suited to a fast-paced, team-oriented environment.
F&I Manager – Automotive
Don’t miss this amazing opportunity for F&I professionals. With sales volume on the rise, our growing dealership family needs an F&I Manager. And we only hire the best. We need someone who can sell well and sell ethically—a master of finance and insurance knowledge. A true professional who can communicate product features and benefits in a way that not only gets customers to understand, but gets them to buy.
Job Responsibilities
Contract new business, sell and close deals
Generate finance income on all sold customers
Check/verify paperwork involved with cash, finance or loan transactions
Contract or collect all money at closing
Seek bank approval on financed and leased deals
Maintain a working knowledge of leases, “balloons,” etc.
Promote Credit Life/Accident & Health sales
Assist in acquiring approval from lenders
Understand all programs and rate options offered by our lenders
Solicit extended warranty sales (aftermarket)
Handle all cancellations for extended warranties and credit life
Service Director – Automotive Dealership
We are seeking an experienced and results-driven Service Director to lead and manage the operations of our Service Department. The ideal candidate will bring strong leadership, process management, and customer service skills to ensure an exceptional service experience. Toyota experience is a significant advantage but not required.
Job Responsibilities
Oversee the daily operations of the Service Department to ensure efficiency and profitability
Lead, coach, and develop service staff including service advisors, technicians, and support personnel
Monitor and manage departmental performance metrics, including customer satisfaction, repair cycle time, and profitability
Ensure compliance with all dealership, manufacturer, and safety standards
Work collaboratively with Parts and Sales Departments to ensure smooth operational flow
Handle customer concerns and resolve service issues with professionalism and urgency
Maintain appropriate staffing levels and participate in hiring, training, and performance evaluations
Review and approve repair orders and warranty claims as needed
Analyze service reports and adjust operations to achieve strategic objectives
Requirements
Proven experience managing a high-volume automotive service department
Exceptional leadership and team-building skills
Strong organizational and decision-making ability
Ability to interpret and apply manufacturer policies and dealership procedures
Excellent communication and customer service skills
Toyota dealership experience is strongly preferred but not mandatory
Education and/or Experience
High School Diploma or GED required; post-secondary education in business or automotive technology is a plus
Minimum 5 years of service management experience in an automotive dealership environment
