Sales Professional – J M Chevrolet - Lufkin TX
Turn your passion for sales into profit! If you have what it takes to excel in a fast-paced, high-volume sales environment, then JM Chevrolet in Lufkin TX has a place for you. We are seeking highly motivated, results-driven sales pros for new and used vehicles. In this position, you will walk with clients through the entire sales process, from inquiry to ownership. Along the way, your stellar attitude and customer service skills will not only help close the sale, but secure customers for life.
Specialized sales training will be a huge part of your onboarding and we will equip you with the tools you need to be successful in our industry. In addition to paid training and commission, we also offer competitive benefits. Apply now! You can also call Cory Robertson or Nathaniel Tapia at 936-634-3383.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales experience are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Job Title: Service Manager Job Type: Full-Time Department: Service
Overview We’re seeking an experienced, customer-focused Service Manager to lead a fast-paced automotive service department. This role is ideal for a professional who thrives in a fast-paced environment, values collaboration, and is passionate about delivering outstanding customer service.
Position Summary
The Service Manager is responsible for the day-to-day operations of the service department, leading a team of service advisors and technicians to ensure efficient, high-quality service for every customer. This role plays a key part in upholding dealership standards, improving operational performance, and fostering a positive team culture.
Key Responsibilities
Hire, train, and motivate all service staff members
Lead and manage the service department team to meet performance and customer satisfaction goals
Monitor and improve service workflows, repair timelines, and quality of work
Handle customer inquiries and concerns with professionalism and care
Foster a positive team environment built on communication, accountability, and mutual support
Collaborate with other departments to ensure a cohesive and efficient operation
Track and analyze key performance indicators to drive continuous improvement
Understands OSHA regulations and hazardous waste disposal
Maintain compliance with industry standards, as well as state and federal guidelines
Qualifications
Experience in dealership service management
Excellent communication, organizational, and problem-solving skills
Valid driver’s license
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Finance Manager – Automotive Dealership
We are seeking an experienced and driven Finance Manager to join our automotive dealership team. The Finance Manager is responsible for securing financing options for clients, ensuring compliance with all regulations, and maintaining high standards of customer satisfaction throughout the process. This individual will play a critical role in supporting the sales team and maximizing dealership profitability.
Relocation assistance is available for the right candidate.
Job Responsibilities
Present financial services and products to customers in a professional and compliant manner
Secure financing through a wide network of lenders, offering the best available options for each customer
Process all transactions accurately and in compliance with local, state, and federal laws and regulations
Maintain relationships with financial institutions and update programs as needed
Collaborate with the sales team to ensure a seamless transition for customers from sales to finance
Review and verify all documentation for accuracy and completeness before submission
Maintain strong knowledge of current financing programs, rates, and incentives
Monitor and maintain appropriate levels of product penetration and profitability
Requirements
Proven experience in automotive finance management with a solid track record of performance
Excellent communication and interpersonal skills
Strong knowledge of dealership financial processes and regulatory requirements
Ability to work in a fast-paced, goal-oriented environment
Professional demeanor with a commitment to providing exceptional customer service
Education and/or Experience
High School Diploma or GED required; post-secondary education in business or finance preferred
Minimum of 3 years of experience in automotive finance or a similar role
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
Assist customers with any service needs they have for their vehicle.
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle.
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
Ensures that required documentation is complete and is in compliance with regulations and standards.
Complies with and enforces all safety policies and procedures.
Attends all staff meetings, trainings, and educational classes as required.
Helps educate/train new staff members.
Problem solving, reporting research results, attention to detail.
Continually learn about product updates, features, accessories to better assist customer needs.
Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
Follow all company policies and procedures.
Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
Product knowledge & safety.
Patience and high energy personality, computer literate management.
Performs other duties as assigned
Legacy Toyota of Dallas is looking for a dynamic and results-driven Service Manager. The Service Manager manages all service-related staff to ensure a satisfactory customer experience. This individual is responsible for the training and development of all service staff. The Service Manager serves as the liaison between the store and Support Service to ensure that Store Performance Expectation (SPE) objectives and customer satisfaction are obtained.
Great attitude with a high-energy personality.
Two or more year’s Automotive Service Management experience a MUST!
Toyota experience PREFERRED!
Experience managing 15+ employees proffered.
Excellent customer satisfaction skills.
Professional appearance and work ethic.
Bilingual- a plus.
Computer proficiency, including Microsoft Office: E-mail, Excel, and Word.
Ability to work independently and be self-motivated.
Strong understanding of automotive service operations, including service processes, repair procedures, and dealership systems.
Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members to deliver exceptional performance and customer service.
Proficiency in using dealership management software (DMS), CRM systems, and other technology tools to manage service operations and analyze performance data.
Sound decision-making and problem-solving abilities, with a customer-focused mindset and a commitment to exceeding customer expectations.
Knowledge of industry regulations, safety standards, and best automotive service and repair practices.
Valid Texas Driver's License with a satisfactory Department of Motor Vehicle driving record.
Wash Bay Porter – Automotive Dealership
We are currently looking for a reliable and detail-oriented Wash Bay Porter to join our dealership team. The Wash Bay Porter plays a critical role in ensuring that vehicles are clean, presentable, and ready for delivery or display, contributing to a positive customer experience. Starting pay is $13.00 and up based on experience .
Job Responsibilities
Clean vehicle exteriors and interiors using appropriate equipment and cleaning agents
Dry and polish vehicles to dealership standards
Maintain cleanliness and organization of the wash bay area
Assist with vehicle movement around the dealership lot as needed
Perform quality checks to ensure vehicles meet presentation standards
Refill cleaning supplies and report equipment issues promptly
Support other departments with vehicle preparation as required
Follow all safety procedures and guidelines
Requirements
Attention to detail and pride in delivering high-quality work
Ability to work independently and manage time effectively
Strong work ethic and willingness to take on a variety of tasks
Valid driver’s license and clean driving record required
Ability to drive both automatic and manual transmission vehicles is an asset
Education and/or Experience
High School Diploma or GED preferred
Previous experience in vehicle detailing or wash bay operations is an asset, but not required
Physical Demands
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Automotive Technician – All Levels
We are seeking skilled and dependable Automotive Technicians at all levels to join our service team. From entry-level apprentices to experienced master technicians, this position offers the opportunity to grow your career in a fast-paced and well-equipped environment.
Job Responsibilities
Perform work as outlined on repair orders with efficiency and accuracy
Diagnose vehicle problems and recommend appropriate repairs
Conduct routine maintenance services, including oil changes, tire rotations, and fluid checks
Perform complex mechanical repairs and diagnostic procedures (based on experience level)
Inspect vehicles and report findings to the service advisor
Maintain a clean and safe work area
Keep up to date with factory technical bulletins and training
Ensure all work complies with manufacturer standards and dealership policies
Strong diagnostic and repair skills (for mid- to senior-level techs)
Ability to use diagnostic equipment and hand tools
Excellent attention to detail and time management
Must have a valid driver’s license and be insurable
ASE or manufacturer certifications are an asset (required for higher-level positions)
Education and/or Experience
High School Diploma or GED required
Technical training or automotive certification preferred
0–2 years of experience for entry-level positions
3+ years of experience for mid-level and senior technician roles
Physical Demands
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Sales Representative – Automotive Dealership
We are currently seeking a motivated and enthusiastic Sales Representative to join our dynamic team. This role is ideal for individuals who are passionate about delivering exceptional customer service and achieving performance goals. Whether you are an experienced sales professional or looking to start your career in automotive sales, we offer a supportive environment where you can succeed and grow.
Job Responsibilities
Assist customers in selecting a vehicle by understanding their needs and interests
Demonstrate vehicle features and benefits in a clear and compelling manner
Guide customers through the sales process from initial contact to final delivery
Follow up with prospective customers and maintain ongoing relationships with past clients
Maintain current knowledge of inventory, features, and financing options
Collaborate with other departments to ensure a seamless customer experience
Achieve individual and team sales goals as outlined by management
Participate in ongoing training and development sessions
Requirements
Excellent communication and interpersonal skills
Professional appearance and demeanor
Strong customer service orientation
Self-motivated with a willingness to learn
Ability to work in a fast-paced, goal-driven environment
Must possess a valid driver’s license and be insurable
Education and/or Experience
High School Diploma or GED required
Prior sales or customer service experience is an asset but not required – we provide training for the right candidate
