Service Cashier

Job Purpose: To receive cash from customers and employees in payment for goods and services and record the amount received in an accurate manner.  The cashier is the last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis.

 Job Duties:

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
• Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
• Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
• Maintain service files timely.
• Perform receptionist duties as requested.
• Perform other duties as assigned by management.

Skills/Qualifications

• Demonstrate superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task

Job Requirements

• Ability to read and comprehend instructions and information.
• Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties.
• Professional personal appearance.
• Ability to work well with customers and present a friendly, helpful attitude at all times.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license

Benefits

Benefits include medical, vision and dental insurance, holiday and sick leave.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Compensation  for this position averages $700-740/week.