Rental Car Customer Service Agent - Peltier Nissan Tyler, TX

Rental Car Customer Service Agent - Peltier Nissan Tyler, TX

The Rental Car Customer Service Agent will be responsible for ensuring that our clients are greeted as they approach the rental counter and that they are placed in the best vehicle that suits their needs.

You will be the customer's final contact with the dealership on that visit and, therefore, must represent the dealership in a friendly, professional manner.

Responsibilities:

• Assist customers during rental car process, including preparing vehicles.
• Maintain and adhere to rental policies and procedures.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.
• Perform cashier and receptionist duties, as requested.
• Maintain service files in a timely manner.
• Perform other duties as assigned by management.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications:

• Previous car rental experience is preferred.
• Ability to read and comprehend instructions and information.
• Excellent customer service skills, including the ability to resolve customer-related issues in a professional manner.
• Strong computer skills.
• Professional personal appearance.
• Ability to work well with customers and present a friendly, helpful attitude at all times.
• All applicants must be authorized to work in the USA.

Apply Today!